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ROTAI
Baymax IP Cervical Massager - By Disney
Choose options
- 𝐄𝐋𝐄𝐂𝐓𝐑𝐈𝐂 𝐏𝐔𝐋𝐒𝐄 𝐍𝐄𝐂𝐊 𝐌𝐀𝐒𝐒𝐀𝐆𝐄𝐑: Combines four functions Low-frequency electric pulse, Magnetic effect Far infrared heating and circular traction in 5 massage modes Specially designed to relax muscles , promote blood circulation and relieve fatigue. Great for neck pain numbness of shoulders and arms headaches & dizziness caused by cervical vertebra diseases
- 𝐈𝐍𝐅𝐑𝐀𝐑𝐄𝐃 𝐇𝐄𝐀𝐓 𝐏𝐀𝐈𝐍 𝐑𝐄𝐋𝐈𝐄𝐅: K10 offers 2 very effective temperature levels. 38℃±3℃,slightly higher than the body temperature, feel warm and cozy. 42℃±3℃,helps you to keep off the cold in harsh winter. NTC auto overheat protection gives you a safe and thoughtful massage care.
- 5 𝐌𝐀𝐒𝐒𝐀𝐆𝐄 𝐌𝐎𝐃𝐄𝐒 𝐖𝐈𝐓𝐇 𝟏𝟔 𝐋𝐄𝐕𝐄𝐋 𝐈𝐍𝐓𝐄𝐍𝐒𝐈𝐓𝐘: 5 Massage modes including Tapping mode, Scrapping mode, Acupuncture mode, Tuina mode and including auto combination of 4 massage modes with 16 grades intensity that will give you an efficient massage TIPS Before use, wet the neck where the 2 metal pads contact the skin to ensure a better experience First time use you may feel an electric shock which is normal and safe
- 𝐌𝐔𝐋𝐓𝐈-𝐔𝐒𝐄 𝐅𝐔𝐍𝐂𝐓𝐈𝐎𝐍 𝐌𝐀𝐒𝐒𝐀𝐆𝐄𝐑: Built-in magnets and TENS electrodes including 2 self-adhesive EMS/TENS electrodes for extended massage that targets Accu-points not only on the neck but also on the shoulders arms waist and legs
- 𝐄𝐑𝐆𝐎𝐍𝐎𝐌𝐈𝐂 𝐒𝐋𝐄𝐄𝐊 UNIQUE 𝐃𝐄𝐒𝐈𝐆𝐍: Appended Disney Baymax photo .Latest 3D Intelligent Fitting Technology allows perfect fitting for the neck curve for comfortable use Easy to operate with an LCD and wireless remote control (in -built) can be attached to the massager to avoid loss
- 𝐏𝐎𝐑𝐓𝐀𝐁𝐋𝐄 𝐀𝐍𝐃 𝐂𝐎𝐌𝐏𝐀𝐂𝐓: Convenient for a 15 / 20/ 30 minutes on-the-go massage can be used while traveling and at the office or before bedtime since it have weight only 600g. .
- NOTE: Implantation of pacemakers or carrying metal in the body is prohibited. Massage function is mainly aimed at the neck, neck and shoulder joints can not be directly massaged. Pulse massage mode is different from traditional physical massage mode. If you can't adapt to it after use, can apply for return unconditionally
Specifications
Effective Date: 14/12/2023
Thank you for choosing ROTAI as your partner in achieving total wellness. To ensure transparency and clarity, we have outlined our Warranty and Service policies below.
ROTAI STANDARD WARRANTY POLICY
At Rotai, we are confident in the quality and durability of our products. That is why we offer a 10-years warranty that covers all mechanical issues, such as free parts replacement within 10 years of purchase. No hidden fees, no hassle, no worries.
We value our customers and we want to ensure that you are satisfied with your purchase. Whether you need a new battery, a new screen, or a new keyboard, we will replace it for you at no extra cost.
Our warranty is one of the best in the industry and it shows how much we care about our products and our customers. With Rotai, you can enjoy peace of mind and a great user experience.
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Coverage Duration:
- Massage Chair: 10 years from the date of purchase or delivery, whichever is later.
- Massage Accessories: 1 year from the date of purchase or delivery, whichever is later.
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Coverage Details:
- Free parts replacement within 10 years of purchase.
- The warranty covers manufacturing defects.
- Excludes tampering, misuse, unauthorized maintenance, and specific components (e.g., product battery,leather, accessories).
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Chargeable Services:
- Certain services and parts may be chargeable if warranty terms are not met or supporting documents are incomplete.
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Repair or Replacement:
- ROTAI has the option to repair or replace a defective product.
- If replaced, the original warranty is terminated, and the replaced product becomes ROTAI's property.
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Limitations:
- The warranty is not transferable, and ROTAI is not liable for damages beyond the purchase price.
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Service Process:
- Customers may send their ROTAI product to any ROTAI Outlet during operating hours.
- Delivery charges apply for collection/return/delivery of defective products.
LIMITATIONS AND EXCLUSIONS OF WARRANTY
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Invalidation of Warranty:
- Invalidated if the product serial number is tampered with or evidence of commercial use is found.
- Numerous exclusions apply, including non-operating items, consumables, user-performed maintenance, and more.
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Exclusions from Coverage:
- Numerous exclusions apply, including non-operating items, consumables, user-performed maintenance, and more.
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Liability Limitations:
- ROTAI is not liable for indirect damages or losses beyond the product's purchase price.
- Exclusions cover cosmetic damage, wear and tear, general maintenance, and more.
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Contact Information:
- Customers should contact customer service at info@rotaiuae.com for service maintenance appointments.
Customer Interaction Guideline:
- While serving customers is our priority, we value our staff's well-being.
- Mutual respect is appreciated, and we reserve the right to refuse service to abusive customers.
Thank you for your understanding and cooperation. We are committed to providing you with quality products and services.
Return Policy
We have a 15-day return policy, which means you have 15 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unused with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at support@rotai.ae
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at support@rotai.ae
Refunds for Installment Plan Purchases
For purchases made through installment plans such as Tabby, Cashew, or bank installment options like Buy Now Pay Later, a 6% transaction charge will be applied to the refund amount in case of a return.